WordPress customer service chat is a powerful tool to assist your website visitors, whether you’re selling a product or providing a service. Many existing customers may have questions regarding a purchase they’ve made or a subscription to a service they subscribe to. A long wait for an email reply or the creation of a formal email can be frustrating. Instead of wasting time, you can instantly provide answers to these questions with the help of a chat window on your website.
There are several types of live chat plugins available for WordPress. You can choose one that has a basic interface or a more advanced option with features like analytics and ticketing. A good plugin will suit your needs and make managing live chat conversations easier for you and your staff. It should also speed up the support process and give you an understanding of who is responsible for which tasks. If you’re still unsure about which one is best for your website, contact a live chat provider and ask for recommendations.
LiveAgent’s WordPress customer service chat plugin is a free solution for small businesses that want to provide contextually relevant help to their customers. The plugin’s interface makes it easy for anyone – even a newbie to WordPress – to implement. LiveAgent is easy to use and can be integrated with any WordPress theme. A live chat plugin is an excellent choice for businesses of any size. Whether you’re selling a product or offering a service, live chat is the perfect tool to help your website visitors and increase customer satisfaction scores.