WordPress technical support is an invaluable resource for anyone using the CMS. There are numerous ways to get assistance, including forums, Facebook groups, and premium services. A blind Google search can lead to inaccurate advice. WordPress users can find help in various places, including support forums, Slack, Reddit, and the official WordPress Codex. However, if you’re looking for quick, comprehensive assistance, it may be better to hire a premium support provider.
Regardless of how you obtain WordPress support, you should use the most appropriate resource first to get a quick response. Using the official support resources will save you time and avoid annoying others. If your question concerns WordPress administration, try using the help pages in your WordPress dashboard. If your question concerns development, check out the developer handbook or Codex. Using support forums to ask questions is time-consuming and will likely result in a delay in getting an answer.
Another popular WordPress support option is Awesome Support. It has over 10,000 active users and offers deep reporting and automation. Besides allowing you to customize the settings to your own liking, Awesome Support also offers a Facebook messenger chatbot. It also has integrations with Dialogflow AI and Facebook Messenger. These solutions are perfect for WordPress-powered websites. The best ticketing systems also feature one-click management and single sign-on for agents. You can learn more about WordPress support through these resources.